Rank: Newbie
Groups: Registered
Posts: 3 Location: Cardiff
|
Using Windows 7. Installation being blocked by anti-virus software as it detects 'Alexa' threat? Any advice please? AV software is AVG
|
|
|
|
Rank: Administration
Groups: Administrators
Posts: 91
Thanks: 5 times Was thanked: 13 time(s) in 12 post(s)
|
Hi Richard, Thanks for reporting this, we have seen this before with AVG, and it looks like its come back again. Its AVG just being over protective for you, I can assure you that Song of Songs is virus free, as it is scanned before each deployment. I've not as familiar the latest version of AVG, as we stopped using a few years ago, but from what I can remember, there is a way to flag either a folder or a file as OK and it will not scan it. To get the file out of AVG Vault, check out their link. https://support.avg.com/SupportArticleView?l=en&urlName=How-to-restore-or-remove-file-from-the-Virus-Vault&supportType=homeIf is the installer that is causing the problem you can also try installing via our direct download link - http://download.songofsongs.co.uk/ and press 'Install' Hope all that helps Regards, Gordon
|
|
|
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.